Experience
professional path
This is the operating history behind the site. For the shorter personal angle, see About. For the things that came out of it, go to Projects.
Data&AI Consultant
Full-time
May 2025 - Present - 11 months
Madrid, Community of Madrid, Spain - Hybrid
- PM role for software automation projects.
AI Strategy Consultant - Customer Transformation - Strategy & Processes
Full-time
Jun 2023 - May 2025 - 2 years
Madrid, Community of Madrid, Spain - Hybrid
- Dialogue flow design for conversational agents, LLM prompt and generative AI solutions engineering, reducing user-agent interactions by 80% with a 92% success rate for major banks.
- Strategic PoC definition and execution for AI use cases across multiple geographies.
- Innovative tech research on AI models, especially speech-to-text models with flagship infra providers (Azure, AWS, GCP).
- Cross-functional team leadership, overseeing daily operations in dynamic software ecosystems for leading banking institutions.
Skills: Programming, Critical Thinking, and 17 more skills
Strategy Consultant I - Customer Process Transformation
Internship
Oct 2022 - Jun 2023 - 9 months
Barcelona, Catalonia, Spain
- Project managing to build from scratch a complete mobile application ecosystem (iOS/Android) for sports-industry events of +90000 attendees.
- Research and delivery of data-trained algorithm predicting user payment status and prescribing actions, reducing late payments by 40%.
- RFP design and presentation for competitive bidding campaigns.
Skills: Programming, Critical Thinking, and 12 more skills
Operations Manager I
Internship
Jan 2022 - Jul 2022 - 7 months
Madrid, Community of Madrid, Spain
- Pilot project targeting a critical in-process bottleneck of +75k daily throughput.
- Six-week machine bypass trial cutting quality concessions by 12-15% weekly and saving 129 lost productivity hours.
- Long-term outbound layout solutions and 3PL engagement for productivity boosts.
- Stakeholder relationship building (Engineering, Supply Chain, Procurement, Finance) and KPI reporting to senior leadership.
Skills: Critical Thinking, Requirements Analysis, and 8 more skills
Business Insurance Summer Intern
Internship
Jun 2021 - Aug 2021 - 3 months
Spain
- Issuance and management of insurance policies and telephone customer service.
- Transferred and updated contracts from other companies through the company CRM system.
Skills: Communication
Associate
Temporary contract
Jun 2020 - Jul 2020 - 2 months
Spain
- Inter-administrative tasks related to the legal and functional hierarchy of subsidiaries within the firm, defining both types of organization charts.
- Invoice revision and entry into the company ERP system.