Experience
professional path
This is the operating history behind the site. For the shorter personal angle, see About. For the things that came out of it, go to Projects.
Data and AI Consultant
Full-time
May 2025 - Present - 11 months
Madrid, Community of Madrid, Spain - Hybrid
- PM role for software automation projects.
AI Strategy Consultant - Customer Transformation - Strategy & Processes
Full-time
Jun 2023 - May 2025 - 2 years
Madrid, Community of Madrid, Spain - Hybrid
- Dialogue flow design for conversational agents, LLM prompt and generative AI solutions engineering, reducing user-agent interactions by 80% with a 92% success rate for major banks.
- Strategic PoC definition and execution for AI use cases across multiple geographies.
- Innovative tech research on AI models, especially speech-to-text models with flagship infra providers (Azure, AWS, GCP).
- Cross-functional team leadership, overseeing daily operations in dynamic software ecosystems for leading banking institutions.
Skills: Programming, Critical Thinking, and 17 more skills
Strategy Consultant I - Customer Process Transformation
Internship
Oct 2022 - Jun 2023 - 9 months
Barcelona, Catalonia, Spain
- Project managing to build from scratch a complete mobile application ecosystem (iOS/Android) for sports-industry events of +90000 attendees.
- Research and delivery of data-trained algorithm predicting user payment status and prescribing actions, reducing late payments by 40%.
- RFP design and presentation for competitive bidding campaigns.
Skills: Programming, Critical Thinking, and 12 more skills
Operations Manager I
Internship
Jan 2022 - Jul 2022 - 7 months
Madrid, Community of Madrid, Spain
- Pilot project targeting a critical in-process bottleneck of +75k daily throughput.
- Six-week machine bypass trial cutting quality concessions by 12-15% weekly and saving 129 lost productivity hours.
- Long-term outbound layout solutions and 3PL engagement for productivity boosts.
- Stakeholder relationship building (Engineering, Supply Chain, Procurement, Finance) and KPI reporting to senior leadership.
Skills: Critical Thinking, Requirements Analysis, and 8 more skills
Business Insurance Summer Intern
Internship
Jun 2021 - Aug 2021 - 3 months
Spain
- Issuance and management of insurance policies and telephone customer service.
- Transferred and updated contracts from other companies through the company CRM system.
Skills: Communication
Associate
Temporary contract
Jun 2020 - Jul 2020 - 2 months
Spain
- Inter-administrative tasks related to the legal and functional hierarchy of subsidiaries within the firm, defining both types of organization charts.
- Invoice revision and entry into the company ERP system.